At apkzee, your personal data belongs to you. This Privacy Policy explains exactly what information we collect from Pakistani players, why we need it, how we keep it safe, and what rights you have over your data at every step.
apkzee's data practices are built around six core commitments to every player across Karachi, Lahore, Islamabad, and beyond.
apkzee will never sell, rent, or trade your personal data to third-party marketers. Your contact details remain strictly within the apkzee ecosystem.
All data transmitted between your device and apkzee servers is protected by TLS 1.3 encryption. Stored personal data is encrypted at rest using AES-256.
We collect only the data we genuinely need to operate your account, process PKR payments, and comply with KYC requirements. Nothing more.
You can request access to, correction of, or deletion of your personal data at any time by contacting our support team at [email protected].
Identity documents submitted for KYC verification are used solely for account verification and regulatory compliance. They are never used for any other purpose.
apkzee's data handling practices align with international data protection standards applicable under our gaming licence, ensuring your rights are always protected.
A clear, honest summary of every category of personal data apkzee collects from Pakistani players, and the lawful basis for processing each.
| Data Category | Examples | Purpose | Legal Basis |
|---|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, NICOP | Account registration, KYC verification, age verification (21+) | Legal obligation / Contract |
| Contact Data | Email address, Pakistani mobile number (Jazz, Zong, Telenor, Ufone) | Account communications, security alerts, support responses | Contract / Legitimate interest |
| Financial Data | JazzCash account, EasyPaisa number, HBL/UBL/Meezan account details, USDT wallet | Processing PKR deposits and withdrawals, fraud prevention | Contract / Legal obligation |
| Technical Data | IP address, browser type, device ID, operating system, session logs | Platform security, fraud detection, responsible gaming monitoring | Legitimate interest |
| Usage Data | Game history, bet history, session duration, pages visited | Personalisation, responsible gaming tools, player analytics | Legitimate interest / Consent |
| Communications Data | Live chat transcripts, support email content, feedback submissions | Customer support, dispute resolution, service improvement | Contract / Legitimate interest |
| Marketing Preferences | Email/SMS opt-in status, preferred bonus types, communication language | Sending relevant promotions and apkzee news (only where opted in) | Consent |
Every apkzee player — whether based in Karachi, Lahore, Faisalabad, or anywhere across Pakistan — has the following rights with respect to their personal data. These rights can be exercised at any time by contacting our support team.
To submit a data rights request, email us at [email protected] with the subject line "Data Rights Request" and your registered account email. We will acknowledge your request within 48 hours and resolve it within 30 days.
You may request a full copy of all personal data apkzee holds about you, including your account history, KYC records, and transaction logs.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. This applies to your name, contact details, and address information.
In certain circumstances, you may request deletion of your personal data. Note that regulatory retention obligations may prevent full erasure where data must be kept by law.
You may ask apkzee to limit how we use your data while a rectification or objection request is being assessed, without requiring full account closure.
Where we process your data based on legitimate interest, you may object to that processing. This includes objecting to marketing communications at any time.
You may request your personal data in a structured, machine-readable format so it can be transferred to another service provider where technically feasible.
apkzee ("apkzee", "we", "us", "our") operates the online casino and sports betting platform accessible at apkzee.org. apkzee is committed to protecting the privacy and personal data of all players who access and use our services, including casino games, live dealer tables, slot games, PSL cricket betting, and PKR wallet functionality.
For the purposes of this Privacy Policy, apkzee acts as the data controller in respect of all personal data collected through the apkzee platform. This means we determine the purposes and means of processing your personal data and bear responsibility for ensuring that processing is carried out lawfully and transparently.
This Privacy Policy applies to all personal data collected by apkzee through:
This Policy applies to all players regardless of location. It is specifically designed to address the needs and rights of players based in Pakistan, including cities such as Karachi, Lahore, Faisalabad, Rawalpindi, Islamabad, Multan, Hyderabad, and Peshawar.
This Policy should be read alongside apkzee's Terms and Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and apkzee.
When you register an account on apkzee, we collect your full legal name as it appears on your CNIC or other government-issued identification, your date of birth, your CNIC number (or NICOP for overseas Pakistanis), and a photograph of your identification document for KYC purposes.
We collect your email address, Pakistani mobile number, and residential address. This information is used to communicate with you regarding your account, process your transactions, and deliver support services.
To facilitate PKR deposits and withdrawals, apkzee collects your preferred payment method details, including your JazzCash mobile account, EasyPaisa number, HBL, UBL, or Meezan Bank account reference, or USDT wallet address. We do not store full bank account numbers, card numbers, or mobile banking PINs.
Our platform automatically collects technical information when you access apkzee, including your IP address, browser type and version, operating system, device identifier, time zone, and session timestamps. This data is essential for platform security and fraud prevention.
We retain records of your game history, bet history, session duration, bonus usage, and responsible gaming tool settings. This data is used to administer your account, resolve disputes, and monitor for problem gambling indicators.
apkzee collects personal data through the following channels:
apkzee uses your personal data for the following purposes:
apkzee processes your personal data only where a valid legal basis exists. The primary legal bases we rely on are:
apkzee does not sell your personal data. We share personal data only where necessary with the following categories of trusted third parties:
All third-party data processors engaged by apkzee are bound by contractual obligations that require them to protect your data in accordance with standards no less stringent than those set out in this Privacy Policy.
apkzee uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that allow us to recognise you across sessions and personalise your experience.
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair platform functionality. apkzee does not use third-party advertising networks or cross-site tracking cookies.
apkzee retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and dispute resolution obligations.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
apkzee implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Subject to applicable law and regulatory obligations, you have the following rights in respect of your personal data held by apkzee:
To exercise any of these rights, contact our support team at [email protected] with the subject "Data Rights Request". We will verify your identity and respond within thirty (30) calendar days.
apkzee is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. The apkzee platform employs age verification checks at registration, and any account found to belong to a person under 21 will be immediately closed and any associated data will be deleted in accordance with our data retention policy, subject to any applicable regulatory obligations.
apkzee reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via a notice on the apkzee platform homepage and, where appropriate, by email to the address registered on your account.
The updated Policy will display a revised "Last Updated" date at the top of this page. Your continued use of the apkzee platform after the effective date of any revision constitutes acceptance of the updated Privacy Policy. If you do not agree to the revised Policy, you must discontinue use of the platform and may request account closure.
If you have any questions, concerns, or complaints relating to this Privacy Policy or apkzee's handling of your personal data, please reach out to our support team:
Your data is safe, your bets are fair, and your withdrawals are fast. Join thousands of Pakistani players already enjoying 500+ games on apkzee — with full PKR support via JazzCash, EasyPaisa, and more.
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